BSNL offers ‘Everything through SMS’ Service

Posted at December 11th, 2009 under BSNL, Mobile Service Providers | 1 Comment »

Bsnl Chennai, is planning to offer its services by “Everything through SMS”.By this launch subscribers can connecting_india book a complaint or request a service by a simple sms.

The service introduced by Bharath Sanchar Nigam Limited offers solution for landline faults, broadband faults, mobile coverage problem, changed number information, and current landline bill amount due on SMS itself.

Sl. No

Method

From BSNL network

From other networks

Call-Centre for all New Service requests / Enquiries / Complaits booking

Dial 1500

(toll free)

Dial 24301500

(Normal call charges apply)

Automatic fault booking

Dial 198
(toll free)

Dial 24310198
(Normal call charges apply)

Through SMS :

Send SMS to

53576
(toll free)

Send SMS to

** 9444001500
(SMS Charges apply)

For		SMS text
a. For all new service requests/enquiries	:	BSNL
b. For landline faults	:	FLT<space>landline number
c. For Broadband faults	:	BBF<space>landline number
d. Landline General Complaints	:	CMP<space>landline number
e. Directory Enquiry of landline number	:	DQ<space>landline number
f. Mobile coverage problem	:	CVG<space>Problem faced
g. Mobile general complaints	:	MBC<space>Action required
h. Landline / Broadband Complaint Status	:	FSTAT<space>landline number or FSTAT<space>docket number
i: Changed Number information **	:	CN<space>old landline number
j. Current landline bill amount due **	:	BILL<space>landline consumer number
** To be introduced shortly Examples To get name and address for landline number 24700033: DQ 24700033 or dq 24703333 or Dq 24700033(DQ may be in small or capital letters) To book complaints for landline number 24748580: FLT 24748580 or Flt 24748580 or flt 24748580 (flt may be in small or capital letters) To book broadband complaint for 24700033: BBF 24700033 or Bbf 24703333 or bbf 24700033(BBF may be in small or capital letters) To book a general complaint for 24700033: CMP 24700033 or cmp 24703333 or Cmp 24700033(Cmp may be in small or capital letters) To bring coverage problems in an area CVG West Mambalam or cvg Varadappan St, Chennai 33 or Cvg Arya Gowda Road For Mobile complaints: MBC Bill not received or mbc bill not received or Mbc SIM locked

Broadband usage this month
Send SMS bbu<space>044<telephone number >
Example: BBU 04424700033

Send SMS to52295

Send SMS to9448077777
(SMS Charges apply)

To get alert when Broadband usage exceeds monthly limit
Send SMS REG<space>044<telephone number>
Example: REG 04424700033

Send SMS to52295

Send SMS to

9448077777
(SMS Charges apply)

Internet - for all service enquiries and fault booking

Our Customer Care Portal

Tags: Bharath Sanchar Nigam Limited, broadband faults, BSNL, bsnl chennai, Call Charge, change number information, Chennai, chennai telephones, current bill amount, everything through sms, internet booking, landline faults, mobile coverage, sms charge

Comments (1)

P.K.SEKAR says:

January 14, 2010 at 11:16 am

WHEN I SENT FAULT BOOKING MESSAGE TO 53576 ONE RE.DEDUCTED (9488310203).THEN WHY THE NUM. IS GIVEN AS TOLL FREE?

BSNL offers ‘Everything through SMS’ Service

Comments (1)

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