Vodafone launches services for Sabarimala pilgrims
Vodafone Essar, one the leading cellular service providers has announced special services for pilgrims traveling to Sabarimala. Vodafone had increased facilities for prepaid recharge users at retail outlets and route to Sabarimala, while postpaid subscribers from other States could make bill payments at Vodafone stores and Vodafone mini-stores across Kerala, a company release said here. The Sabarimala pack offers pilgrims temple timings, prasadam information and other important events during the mandala season. The devotees can activate the pack by dialing 567696 at a call rate of 30 paise/minute. This pack also offers customers a range of devotional caller tunes and ring tones for a one-time subscription of Rs 49 which will be live till January 31, 2009.
Furthermore, the new Ayyappa alert pack offers mantras and trivia on Lord Ayyappa for a monthly rental of Rs 30. All a customer need to do to activate the alert pack is dial *123*521# or SMS ACT VAAYAPPA to 111. With the all new Sabarimala portal, customers can have a temple walkthrough of Guruvayoor and Sabarimala by dialing 567435 at Rs 6 a minute. Vodafone has installed a unique portable cell site (Cell Site on wheels) in the parking lot at Nilackal to provide enhanced coverage at the parking zone.
Ash
Here yet another nightmare experience with Vodafone…… i dont understand waht is alll buzz about ZooZoo’s but customer service level is dropped to 0%. I was asked to be on hold for more than twenty minutes when i asked for a senior to talk. The whole problem started when i took a Add-on card for my exisiting number which i am using from five years. My billing mode is ECS. and i get hard copy of my bills to my mailing address which is there in thier records since 4 years. And from past two i am getting callls from multiple Vodafone reps asking for my address verification i requested them to come to my mailing address and get the needful done.. No body came to my home… ann today i am getting a message …. your number has been disconnected….
…. allright i called the CUSTOMER CARE…. spoke to Saif .. no help…. and spoke to lady named Supriya … gosh this girl is so unproffessional asking me to disconnect the services if i am not happy and asking me to use Airtel ??????????…. i was shocked… anyways i am planning to stop using Vodafone… i think people working there do not have trust on thier own products… Being loyal customer for Vodafone for more than 5 years Vodafone was NEVER HAPPY TO HELP… thankx vodafone…